Terms and Conditions
Updated on March 14, 2025
Before making any purchase, please accept our general terms and conditions of sale and use above.
For any questions, please contact us by email: contact@central-ia.com
Article 1. DEFINITION
• "Company; we": refers to Central IA OÜ.
Central IA OÜ, a service provider, is a private limited company with its registered office at Harju maakond, Sepapaja tn 6, 15551 Tallinn, Estonia, registered under identification number 16595656.
• "Site": refers to the website accessible via the URL https://www.trading-system.fr/ and any associated sub-sites, published by the Company to present and sell its various services.
• "User": refers to any person using the Site.
• "Training": refers to the paid online training courses as well as individual coaching on the Site provided by Central IA OÜ for a French-speaking audience.
• "Additional Coaching": refers to coaching offers provided by the Company as an option for Clients as part of the Training.
• "Service": refers to any of the various services provided by the Company (Trainings, Additional Coaching).
• "Client; you": refers to the natural or legal person subscribing to a service from the Company. Clients can be individuals or professionals.
• "General Terms and Conditions; GTC": refers to the terms applicable to the contractual relationship between the Company and its Clients, including these terms and their annexes, as well as any elements of the Site to which they may refer.
• "Partner": refers to any third party to the Company whose site may be referenced in connection with the Service.
• "Platform": refers to the online training platform accessible via the URL https://www.trading-system.fr/ or any other link provided to authorized Users by the Company, granting access to training materials, whether free or paid.
Article 2. PURPOSE AND ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS
The purpose of these General Terms and Conditions is to define the terms and conditions for the provision and purchase of online training courses intended for professional or consumer clients and non-professional French-speaking users. This includes the terms of use of the website network https://www.trading-system.fr/ and the training platforms published and provided by the Company.
Preliminary Note
Any use of the websites and platforms to benefit from the Service implies acceptance and compliance with all the terms of these General Terms and Conditions.
Access to the GTC
The General Terms and Conditions are accessible at any time on the Website and shall prevail, where applicable, over any other version. These General Terms and Conditions take effect from the update date indicated at the top of this document.
Acceptance of the GTC
Acceptance of the General Terms and Conditions occurs at the time of the Client’s order validation. By proceeding with payment, the Client indicates their unconditional acceptance of these General Terms and Conditions. The Client who accepts the General Terms and Conditions guarantees that they have the legal capacity to enter into a contract under the law of their country of residence. The Client subscribes to a service for personal use only and declares that they will not resell, distribute, or rent to third parties the products and services received under the various subscriptions. A Client who fails to comply with this commitment may face legal action.
By accepting these terms, the Client acknowledges that, prior to placing any order, they have received sufficient information and advice from the Company on the Website, enabling them to ensure that the content of their order is suitable for their needs.
Article 3. DESCRIPTION OF SERVICES
Training
For a detailed presentation of the Training offered by the Company, the Client is invited to visit the website https://www.trading-system.fr/ and consult the "Training" section of the Site. The online Training is provided in French by the Company in its latest updated version as of the Client's order date. The Site specifies which version of the Training is being sold.
Additional Coaching
The Additional Coaching is provided at a monthly price indicated at the time of subscription. It is a monthly subscription that can be canceled at any time. The Company reserves the right to offer a free trial period or a discounted rate for any other duration specified at the time of order. The Client must have a personal Facebook account to subscribe to the Additional Coaching and receive an invitation to a private group.
The Additional Coaching subscription includes:
-
Access to a dedicated Facebook group for assistance among individuals who have completed the Training;
-
A support service in the form of a question-and-answer system via messages. Responses may be provided in written form or as audio recordings (voice messages);
-
Organization of Q&A sessions and exclusive video content for Training members.
If the expected responses are already covered in the Training, the Company reserves the right to refer the Client to the relevant module references. The Company may create multiple private groups based on the enrollment date or the version of the Training.
The Additional Coaching only includes access to the private group specified at the time of subscription.
Article 4. ORDER
Placing an Order
To place an order, the Client is required to enter their personal details (name, surname, address, etc.), select the desired Service, choose their preferred payment method, and provide their banking details.
By ticking the designated box before proceeding with the online ordering process and accepting the terms of use of the website https://www.trading-system.fr/, the Client acknowledges having read and accepted these General Terms and Conditions of Sale.
Order Verification Before Validation
The Client reviews the order summary before confirming and proceeding to payment using the double-click method. The first click validates the order, and the second click confirms it definitively after verification and, if necessary, correction.
If the Client's payment card has been pre-registered and billing details along with an email address have been provided, the order can be placed in a single step, subject to these Terms and Conditions, formalizing the contract with the Company.
Order Confirmation
After placing the order, the Client receives a confirmation email containing the order details and a reference to the applicable terms and conditions. Once confirmed and accepted by the Company under the conditions outlined above, the order cannot be canceled, except in cases of withdrawal rights, force majeure, exercise of a commercial guarantee, or any other case provided for in these Terms and Conditions, the law, or a legally binding judicial decision.
The sale is only considered final after the Company has sent the Client an order acceptance confirmation via email and after payment has been received—either in full or as the first installment in case of an installment payment plan or subscription.
Pricing Conditions
The Service is provided at the prevailing rates listed on the Site at the time of the Client's order registration by the Company.
Special Offers
The Company reserves the right to offer limited-time introductory deals, promotional offers, or price reductions on its services and to modify its offers and pricing at any time, in accordance with legal provisions.
Trial Period
If a free trial period is offered, it is provided for a limited duration expressly stated at the time of order. After this period, the Service becomes chargeable. In this case, the banking details provided at the time of order may be used for automatic payment of the applicable charges.
For Additional Coaching, unless the Client cancels before the end of the trial period, the subscription will automatically continue after the trial expires, and the Client will be charged the fixed monthly fee for Additional Coaching. The first charge occurs on the day of subscription to Additional Coaching, or, for Clients in a trial period, the day following the expiration of said trial period. Subsequent monthly charges are made on the 1st day of each new monthly period.
The Client acknowledges that by providing their credit card details at the time of ordering the Training, they authorize the Company to deduct the monthly subscription fee for Additional Coaching directly from their bank account via the provided credit card details.
Article 5. PAYMENT OF THE ORDER
The price is payable using the payment methods available on the Site, as indicated on the order page.
The Client may pay for their order online via bank card, meaning by direct debit through the payment systems and services provided by third-party providers of the Company. In this case, payment is processed using the bank card details provided or through SEPA direct debit, according to the payment validation methods determined by the payment service provider and the Client's choices.
The commitment to pay by card is irrevocable. By providing their banking details at the time of purchase, the Client authorizes the Company to charge the corresponding amount. The Client guarantees that they are of legal age, the legal owner of the card, and legally entitled to use it. In case of an error or the inability to charge the card, the sale is automatically voided, and the order is canceled.
The Client may pay for their order via Stripe, a secure third-party payment service, or any other payment service provider (PSP) chosen by the Company. Payment is processed using the Client’s banking details or via SEPA direct debit, as determined by the chosen PSP.
The Client’s payment details are processed automatically by Stripe (https://stripe.com/fr/payments/payment-methods-guide#cartes) or any other PSP chosen by the Company.
Based on fraud detection systems, the Company may contact the Client to request additional documents for payment verification. Providing these documents is necessary for order validation.
To combat credit card fraud, the Company’s customer service may conduct a visual verification of the payment method before granting access to the ordered Service.
Providing a bank card number online and finalizing the order serves as proof of the transaction and constitutes an obligation to pay the amounts indicated in the order form. The Client's validation of the order implies full acceptance of these Terms and Conditions. In case of fraudulent use of their card, the Client must contact the Company immediately, in addition to taking necessary steps with their bank.
Once a valid bank card payment is made, access to the training is sent automatically and instantly.
For payments made via bank transfer or PayPal (if available on the order page), access to the training will be provided only after receipt of payment, usually within 24 hours.
Article 6. COMMERCIAL GUARANTEE
The Company may offer a commercial guarantee, such as a “satisfied or refunded within 24 hours” policy, at the time of order.
If this guarantee is specified on the Site at the time of purchase, the Client who is not satisfied with the Training may request a full refund within 24 hours after order validation and access to the Platform.
This guarantee applies only if the Client has watched no more than 20% of the Training videos. Beyond this limit, the Client is no longer eligible for a refund, and the Company may refer to login logs to verify usage.
The Company reserves the right to establish other types of guarantees, including those tied to special offers. The specific conditions and validity period of such guarantees will be communicated to the Client.
The Company also reserves the right to refuse orders from Users who have previously requested a refund under a commercial guarantee, to limit non-cumulative offers, and to not offer any specific commercial guarantee at its discretion.
Article 7. RIGHT OF WITHDRAWAL
The consumer Client (or non-professional in certain cases) may withdraw from these General Terms and Conditions without giving any reason within fourteen (14) days.
The withdrawal period expires fourteen days after the day the contract is concluded. This is a right for consumers (and non-professionals in some cases) that applies independently of any commercial guarantee.
The request to exercise the right of withdrawal must be made before the withdrawal period expires. The fourteen-day period is counted in calendar days from the day of the order. If the period expires on a Saturday, Sunday, or public holiday, it is extended until the last hour of the next working day.
To exercise the right of withdrawal, the consumer Client (or non-professional in some cases) must notify their decision to withdraw via email with acknowledgment of receipt and read confirmation to the address contact@central-ia.com, or by registered letter with acknowledgment of receipt. The notification must be made through an unambiguous declaration. You may use the model withdrawal form below and include "RIGHT OF WITHDRAWAL" in the email or letter subject, but this is not mandatory.
If the Client withdraws from the Services, access rights will be terminated.
Any amounts paid will be refunded as soon as possible and no later than fourteen days from the receipt of the Client's notification of withdrawal. The Company will process the refund using the same payment method as the initial transaction unless the Client expressly agrees to a different method. In any case, this refund will not incur any costs for the Client.
By accepting these General Terms and Conditions and checking the appropriate box, the Client agrees to benefit from the Service immediately after the order without waiting for the withdrawal period to end but does not waive their right to withdraw. If the Client exercises their right of withdrawal, they must pay the Company an amount corresponding to the service provided up to the point of withdrawal notification. This amount is proportional to the total agreed service price at the time of the order and may be calculated based on coaching time and/or the percentage of training content viewed (logs). If the total price is excessive, the appropriate amount is calculated based on the market value of what has been provided. Otherwise, the Client retains their right of withdrawal under the above conditions.
WITHDRAWAL FORM
To the attention of the Company mentioned at the top of these Terms (reproduce address) by email to contact@central-ia.com:
I/we () hereby notify you of my/our () withdrawal from the contract for the provision of the following services:
Ordered on ():
Name(s) of consumer(s):
Address of consumer(s):
Signature of consumer(s) (if notifying by paper form):
Date:
() Delete as appropriate.
Please note that this right of withdrawal cannot be exercised under certain conditions in the following cases:
-
The provision of services that have been fully performed before the end of the withdrawal period (e.g., personalized coaching provided to the Client) and where execution began after the consumer's prior express consent and express waiver of the right of withdrawal.
-
The supply of digital content not provided on a tangible medium (e.g., full access to the Training), where execution began after the consumer's prior express consent and express waiver of the right of withdrawal.
In these cases, the Client may be required to check a dedicated box waiving their right of withdrawal at the time of order.
Article 8. ACCESS TO SERVICES
Access to the Website.
The Website is freely accessible to anyone with internet access. All costs related to accessing the Website, whether hardware, software, or internet access fees, are solely the responsibility of Users. The User is solely responsible for ensuring the proper functioning of their computer equipment and internet access.
Access to Services.
The Client provides the Company with the necessary information for service provision at the time of order and is solely responsible for its accuracy (name, surname, address, email, phone number). The Client guarantees the Company against any false identity and cannot hold the Company liable for any failure resulting from inaccurate information provided by the Client.
The Company electronically provides the Client with their access credentials to the Services no later than 48 hours after the effective payment of the order under the specified payment conditions. Any identification/access codes provided by the Company to Clients are strictly personal, individual, confidential, and non-transferable.
The Client is responsible for maintaining the confidentiality of their access codes and must not share them. The Client will be held accountable for any unauthorized, fraudulent, or abusive use of their credentials and access rights. The Client must immediately inform the Company of any loss or theft of access keys. In case of access violations, the Company reserves the right to suspend access to the Website without compensation, prior notice, or information.
Respectful Conduct.
Any contribution space on the Website or social media provided to Clients as part of the Service—especially Coaching—must be used in good faith. The Client must refrain from any defamatory, threatening, hateful, intolerant, obscene, or otherwise unlawful speech or content that infringes on third-party rights.
The Company reserves the right to refuse access to all or part of the Services or limit access rights unilaterally and without prior notice to any Client who fails to comply with the General Terms.
Service Interruption.
The Company reserves the right to interrupt, temporarily suspend, or modify access to all or part of the Website without prior notice for maintenance (including updates), security reasons, or any other legitimate reason, without such interruption giving rise to any obligation or compensation.
The Company makes all reasonable efforts to ensure continuous and high-quality access to the Website but is not bound by any obligation to achieve this. Specifically, the Company cannot be held responsible for any network or server malfunction or any other event beyond its reasonable control that would prevent access to the Website.
In the event of a prolonged malfunction of a network or service provider, the Company commits to offering an alternative solution to ensure service continuity.
Article 9. DURATION OF SERVICE
The Service starts on the date indicated on the Website at the time of the Client's order. The Service is provided for the duration specified on the Website at the time of the Client’s order. Essential information regarding the start and duration of the Service is provided in the Client’s order summary. In any case, the Training is provided for at least one year from the granting of access rights and without duration limitations thereafter.
Additional Coaching is provided as a monthly subscription, which can be canceled at any time for the following month, provided that at least three calendar days' notice is given before the next scheduled payment/withdrawal date. The cancellation request must be made by the Client to the Company via an unambiguous email to contact@central-ia.com, specifying the order confirmation date and the Facebook username used to access the group.
Upon cancellation, the Client's access to the support group will be terminated, but access to the Training will remain.
Article 10. PERSONAL DATA PROTECTION
The Company respects your privacy and ensures that the collection and automated processing of your data—intended for commercial prospecting, order management, and service delivery—comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
By entering their email address on the Website or Platform, including when registering for training or a free module or after terminating an order, the User and/or Client receives emails related to the topic of the list they subscribed to. The User may unsubscribe at any time by informing the Company at contact@central-ia.com or clicking the unsubscribe link in the email.
The Company tracks site and platform traffic and uses tools such as Google Analytics. This data helps improve user experience, personalize content, and process and fulfill Client orders.
Users are informed when required fields in Website or Platform forms are mandatory for processing their requests. Failure to complete a required field will prevent the Company from processing Client requests.
Data is processed for as long as necessary for its intended use, including legal, accounting, reporting, or dispute resolution requirements.
Individuals whose data is processed by the Company have the right to access, rectify, and delete their data and may object to processing for legitimate reasons. To exercise these rights, they must contact the Company at contact@central-ia.com.
For more information, Clients can refer to the Company’s Privacy Policy.
Article 11. THIRD-PARTY SITES – HYPERTEXT LINKS
The Client is informed that the Service may require access to other websites or platforms, designed and managed under the responsibility of third parties. Any recommendation is provided for informational purposes only and does not entail any liability for third-party failures, including those recommended. Unless otherwise stated in these General Terms and Conditions, the Company exercises no control over the content of these sites and disclaims any responsibility regarding their content and the use of the information contained therein by any third party.
When the User accesses third-party links through hyperlinks present on the Sites leading to Partner sites, these are not governed by these General Terms and Conditions. Consequently, the User is invited to review the general terms of use or sales, as well as the privacy policies or any other legal information applicable to those sites.
Article 12. FORCE MAJEURE OR UNFORESEEABLE EVENTS
The Company cannot be held liable for any technical or software failure or any cause beyond its control, including an overload of access requests. The Company’s obligations under these terms are suspended in the event of an unforeseeable event or force majeure that prevents their execution. The Company will inform the Client of such an event as soon as possible.
Events considered as force majeure or unforeseeable events, beyond those usually recognized by French case law and without limitation, include: internal or external strikes or social conflicts affecting the Company, natural disasters, fires, telecommunication disruptions, energy supply interruptions, communication or transportation interruptions of any kind, or any other circumstance beyond the reasonable control of the Company.
In the event of work incapacity of the expert(s) in charge of the Service within the Company due to illness or accident, the Company reserves the right to modify the planned schedule without any compensation being claimed by the Client. The Company will notify the Client within a reasonable timeframe of this incapacity and, where possible, its expected duration.
Article 13. INTELLECTUAL PROPERTY
The Company holds all intellectual property rights related to the Sites and Platform, content, tools, and training materials it owns or has usage rights for. Access to the Sites and/or the Platform does not confer any rights to the User regarding the intellectual property rights related to the Sites and Platform, which remain the exclusive property of the Company or its Partners.
The Company’s content is strictly provided for personal use by Clients. The User may not, under any circumstances, reproduce, represent, modify, transmit, publish, adapt, on any medium and by any means, or exploit in any way, all or part of the content of the Sites or the Training/Coaching platform without prior written authorization from the Company. Any unauthorized exploitation by the Company or its Partners, for any reason, of all or part of the Sites and training platform may result in appropriate legal action, including counterfeiting claims.
In exchange for payment of the required fee at the time of ordering, the content, information, and access to the Platform or any content that is part of the provided Service are granted under a personal, non-transferable, and non-exclusive usage right for a limited duration, which varies depending on the Service selected by the Client at the time of purchase and any potential renewal.
As such, the Client is prohibited from using or exploiting the Service on behalf of others. They assume responsibility in case of unauthorized sharing or disclosure of content or access codes.
The Client guarantees compliance with the Company’s or its Partners’ intellectual property rights by all personnel who may have authorized access to the Service’s content and/or the Platform or act as Users.
All distinctive signs owned by the Company are protected by law, and any unauthorized use by the Company may result in legal proceedings.
Failure to comply with this clause will be considered a serious breach by the Client, causing harm to the Company, which reserves the right to terminate the contract at the Client’s expense, without prejudice to any legal action for damages.
Similarly, each User agrees to respect the rights of other Users concerning content published within the Service and to use confidential information provided within a Client group in a fair manner.
Article 14. CHANGES TO THE GENERAL TERMS AND CONDITIONS
The Company reserves the right to modify the terms, conditions, and provisions of the General Terms and Conditions at any time and without prior notice to adapt them to changes in the Sites and/or their operation and access characteristics to the Service. The applicable conditions are those sent to the Client in the case of remote sales by any other means of communication on a durable medium.
Modifications to the General Terms and Conditions made by the Company will not apply to already subscribed Services, except for clauses related to the technical evolution of the Service, provided that they do not result in a price increase, quality degradation, or alteration of the characteristics upon which the non-professional Client or consumer based their commitment.
The Client may also be required to accept the modified General Terms and Conditions. If they refuse, the last accepted General Terms and Conditions will continue to apply until the Service is fully executed. If the Company can no longer provide the Service under the previous conditions, the Client has the option to request the termination of the Service within a reasonable timeframe and obtain a refund.
No refund will be granted more than one year after the delivery of the Training. In any case, the Company may withhold an amount corresponding to the Service provided up to the termination, in accordance with legal provisions.
Article 15. LIMITATION OF LIABILITY
Disclaimer
The Company does not issue any State-recognized diplomas, such as MBAs, business school degrees, or others. The Company does not operate as a training organization within the meaning of the labor code. The Company does not provide training programs that are "Datadock" certified or eligible for reimbursement by training organizations.
The use and application of the information provided through the Service are the sole responsibility of the Client and at their own risk. The Services, in whole or in part, cannot be considered as personalized consulting services falling under regulated professions such as lawyers, accountants, auditors, or any other regulated profession, which the Client expressly acknowledges. The Company shall not be held liable for any disputes arising between the Client and their own clients or any third party to the General Terms and Conditions agreed upon.
The Client declares and guarantees that the Service subscribed to with the Company perfectly aligns with their goals and needs and that they have received all necessary information prior to their purchase. The Company does not guarantee any minimum revenue for the Client. Any estimation of potential profit that the Client may achieve is purely indicative. Any "challenge" established as part of a Training program does not constitute a guarantee of results or a minimum revenue assurance.
The User and/or Client is solely responsible for their interpretation of the information provided through the Services, the advice they derive from it or receive within the Services, and the adaptations they make for their own activities.
The Company provides no express or implied guarantees, including, but not limited to, continuity, performance, results, or the sustainability of benefits derived from training and/or coaching services. These depend entirely on the Client’s practical and effective implementation and are subject to uncertainties.
As such, the Client is expressly warned that any professional activity requires an appropriate legal status in accordance with the laws of their country. The Company does not provide a professional status to the Client, who remains fully responsible for complying with applicable regulations regarding their professional activity, including invoicing, VAT, consumer rights, personal data protection, competition law, health standards, and other relevant legal requirements.
The Client assumes full responsibility as a publisher for publicly communicating information and for the editorial content of their websites, blogs, social media pages, etc. The Client is solely responsible for the quality, legality, and relevance of the data and content they share with the public, including those submitted to the Company for review and/or published in a private group as part of the Service.
Article 16. APPLICABLE LAW – LANGUAGE
The General Terms and Conditions, as well as all purchase and sale transactions referenced therein, are governed by the law of the Client’s jurisdiction. They are written in French. If they are translated into one or more languages, only the French text shall prevail in the event of a dispute.
The invalidity of a contractual clause does not result in the nullity of the General Terms and Conditions. The temporary or permanent non-application of one or more clauses of the General Terms and Conditions of Sale by the Company shall not be interpreted as a waiver of its right to enforce the other clauses, which shall remain in effect.
Article 17. DISPUTES
In the event of a dispute, the Client shall first contact the Company in an attempt to reach an amicable resolution. If difficulties arise in the execution of this contract, the consumer Client may also, before taking legal action, seek mediation through a consumer mediator, who can be identified on the website: https://www.economie.gouv.fr/mediation-conso.
The mediator will attempt, in full independence and impartiality, to reconcile the parties to reach an amicable solution. The parties remain free to accept or refuse mediation and, if they choose mediation, to accept or reject the solution proposed by the mediator.
In this context, any European consumer may also submit a complaint via the Online Dispute Resolution (ODR) platform available at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage.
It is noted that seeking an amicable resolution does not suspend the "short period" of the legal warranty or the duration of the contractual warranty. Additionally, as a general rule and subject to the courts' assessment, compliance with the provisions of this contract regarding warranties requires the Client to fulfill their financial obligations towards the seller.
For professional Clients, the Company's liability is expressly limited to compensation for direct damages proven by the professional Client. Under no circumstances shall the Company be held liable for indirect damages such as loss of data, files, business interruption, commercial damage, lost profits, or harm to the professional Client's image and reputation.